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Contacting Us

If you have a comment, query or suggestion

We've already answered a lot of the most common questions we get in our FAQ list, so please check whether your concerns are already addressed there before emailing us.

  • We can only respond to email written in English
  • All email from advertisers will be ignored (we don't want any ads on the site)
  • Unsubscribe requests will be ignored as we don't operate any email lists (if spammers send you email containing our shortened links, please use the abuse reporting form)
  • We receive and ignore a lot of weird spam messages, so please make sure your email is clear and is related to our service

Our general contact email address is: [email protected]

If you're reporting abuse

If you'd prefer to email us instead (e.g. if you need a response) or have an issue the form isn't suitable to report, then our abuse contact email address is: [email protected]

If you'd like a response please state this clearly at the beginning of your email since we do not typically reply to abuse reports (although we read them all and take action where appropriate).

We aim to deal with abuse reports within 24 hours, but often manage much better. We will typically respond to reports by disabling affected shortened links and adding their destinations to our blacklist if appropriate.